Privacy Policy
This page covers websites, applications, AI tools, generative systems, digital products, software products, SaaS products, dashboards, creative software, commerce experiences, product websites, subdomains, separate product domains, subscriptions, usage credits, generated outputs, downloads, custom design work and AI project work.
Last updated: 2 July 2026
This Privacy Policy explains how TJ NOVA LTD collects, uses, stores and shares personal data across TJ NOVA LTD websites, applications, AI tools, AI projects, digital products, software products, dashboards, commerce experiences, creative technology products, online services, product websites, subdomains, separate product domains, paid downloads, subscriptions, usage credits, generated outputs, custom design work, website design, product design, software design and AI project work.
1. Who we are
TJ NOVA LTD is a private limited company registered in England and Wales.
- Company name: TJ NOVA LTD
- Company number: 17308318
- Registered office: 124-128 City Road, London, EC1V 2NX, United Kingdom
- Business enquiries: info@tjnovaltd.com
- Privacy enquiries: support@tjnovaltd.com
- Security and abuse reports: security@tjnovaltd.com
For the personal data processed through our products and services, TJ NOVA LTD will usually act as the data controller unless a separate agreement states otherwise.
2. Scope
This Privacy Policy applies to products and services operated or supplied by TJ NOVA LTD, including company websites, product websites, subdomains, separate product domains, applications, AI tools, AI projects, digital products, software products, dashboards, commerce experiences, creative technology products, online services, paid downloads, subscriptions, usage credits, generated outputs, custom design work, website design, product design, software design, AI project work, user accounts, checkout flows, customer support and related communications.
Some products may provide additional privacy information where needed.
3. Personal data we may collect
Depending on the product or service you use, we may collect:
- name, email address and contact details
- account details and login information
- billing details, order details and transaction references
- product usage data and activity records
- uploaded files, prompts, images, design inputs or other content you submit
- generated outputs and product history
- customer support messages
- device, browser, IP address, approximate location and technical information
- security records, fraud prevention data and misuse reports
- cookie, analytics and preference data
- marketing preferences and communication history
We do not intentionally collect more information than we need to operate, secure and improve our products.
4. How we use personal data
We may use personal data to:
- provide, operate and maintain our products and services
- create and manage accounts
- process payments, orders, subscriptions, usage credits and refunds
- deliver digital products, generated outputs, paid downloads, design files, project files and software access
- provide customer support and respond to enquiries
- personalise product settings and remember preferences
- improve product quality, reliability, safety and user experience
- monitor usage, prevent misuse, detect fraud and protect our systems
- enforce our Terms of Service and Acceptable Use Policy
- send service messages, receipts, account notices and product updates
- comply with legal, accounting, tax and regulatory obligations
- protect the rights, property and safety of TJ NOVA LTD, users and third parties
5. Lawful bases
We process personal data only where we have a lawful basis. Depending on the context, this may include:
- contract performance, where processing is needed to provide a product or service you requested
- legitimate interests, such as operating, improving and securing our services, preventing fraud and running our business
- legal obligation, where we must keep records or comply with applicable law
- consent, where required for certain cookies, marketing communications or optional processing
6. Payments
Payments may be processed by third-party payment providers. We do not usually store full payment card details on our own servers. Payment providers may process payment information according to their own terms and privacy policies.
We may receive limited payment information such as payment status, transaction reference, billing email, amount paid, currency and refund status.
7. AI tools, uploaded content and generated outputs
Some products may process prompts, uploaded files, images, text, design inputs or other user content to generate or edit outputs.
We may process this content to provide the requested product, maintain safety, prevent misuse, troubleshoot issues and improve reliability. Where a service provider is needed for hosting, storage, automation, generation, editing, delivery, security or support, your content may be processed by that provider as necessary to provide the service.
Do not upload content that you do not have the right to use or content that contains unnecessary sensitive personal data.
8. Cookies and analytics
We use cookies and similar technologies for essential site functionality, security, preferences and analytics. Non-essential cookies are used only where required consent has been obtained or where another lawful basis is available under applicable law.
More information is available in our Cookie Policy.
9. Sharing personal data
We may share personal data with service providers that help us operate our business, including providers for:
- hosting, storage and content delivery
- payment processing
- analytics
- email delivery
- customer support
- security and fraud prevention
- automation, generation or editing services
- error monitoring and product diagnostics
- accounting, legal and compliance support
We may also share data where required by law, to enforce our agreements, to protect rights and safety, or in connection with a business transfer such as a merger, acquisition, restructuring or sale of assets.
We do not sell personal data.
10. International transfers
Some service providers may process personal data outside the United Kingdom. Where this happens, we take appropriate steps designed to protect personal data in accordance with applicable data protection laws.
11. Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, prevent abuse and enforce agreements.
Retention periods may vary depending on the type of data, product, legal requirement and business need. When data is no longer needed, we delete it or anonymise it where practical.
12. Security
We use reasonable technical and organisational measures designed to protect personal data. However, no online service can be guaranteed to be completely secure.
If you believe you have found a security issue, contact security@tjnovaltd.com.
13. Your rights
Subject to applicable law, you may have rights to:
- access your personal data
- correct inaccurate personal data
- delete personal data
- restrict or object to certain processing
- request data portability
- withdraw consent where processing is based on consent
- complain to a data protection authority
To exercise your rights, contact support@tjnovaltd.com.
14. Complaints
If you are based in the United Kingdom and are unhappy with how we handle personal data, you can contact us first at support@tjnovaltd.com.
You also have the right to complain to the UK Information Commissioner’s Office.
15. Children
Our products and services are not intended for children unless a specific product clearly states otherwise. We do not knowingly collect personal data from children in a way that would violate applicable law.
16. Marketing communications
Where permitted, we may send product updates or business communications. You can unsubscribe from marketing emails using the unsubscribe link or by contacting us.
Service messages, receipts, security notices and account-related communications may still be sent where necessary.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website.
18. Contact
Privacy enquiries: support@tjnovaltd.com
Business enquiries: info@tjnovaltd.com
Security and abuse reports: security@tjnovaltd.com
TJ NOVA LTD
Company Number: 17308318
Registered Office: 124-128 City Road, London, EC1V 2NX, United Kingdom
隐私政策
本页面适用于网站、应用程序、AI 工具、生成式系统、数字产品、软件产品、SaaS 产品、仪表盘、创意软件、商业体验、产品网站、子域名、独立产品域名、订阅、使用额度、生成内容、下载内容、定制设计工作和 AI 项目工作。
最后更新：2026 年 7 月 2 日
本隐私政策说明 TJ NOVA LTD 如何在上述产品、服务和项目中收集、使用、保存和共享个人数据。
1. 我们是谁
TJ NOVA LTD 是一家注册于英格兰及威尔士的私人有限公司。公司注册号：17308318；注册地址：124-128 City Road, London, EC1V 2NX, United Kingdom；商务：info@tjnovaltd.com；隐私：support@tjnovaltd.com；安全与滥用举报：security@tjnovaltd.com。
除非另有协议，对于通过我们产品和服务处理的个人数据，TJ NOVA LTD 通常作为数据控制者。
2. 适用范围
本政策适用于 TJ NOVA LTD 运营或提供的公司和产品网站、子域名、独立产品域名、应用程序、AI 工具和项目、数字和软件产品、仪表盘、商业体验、创意技术产品、在线服务、付费下载、订阅、额度、生成内容、定制设计和软件项目、用户账户、结账流程、客户支持及相关通信。部分产品可能在需要时提供额外隐私说明。
3. 我们可能收集的个人数据
视您使用的产品或服务而定，我们可能收集：
- 姓名、邮箱和联系方式
- 账户和登录信息
- 账单、订单和交易编号
- 产品使用数据和活动记录
- 您提交的文件、提示词、图像、设计输入或其他内容
- 生成内容和产品历史
- 客户支持消息
- 设备、浏览器、IP 地址、大致位置和技术信息
- 安全记录、防欺诈数据和滥用举报
- Cookie、分析和偏好数据
- 营销偏好和通信历史
我们不会故意收集超出运营、保护和改进产品所需的信息。
4. 我们如何使用个人数据
我们可能使用个人数据来提供、运营和维护产品；创建和管理账户；处理付款、订单、订阅、额度和退款；交付数字产品、生成内容、下载、设计和项目文件及软件访问；提供支持；保存偏好；改进质量、可靠性、安全和体验；监控使用、防止滥用和欺诈；执行服务条款和可接受使用政策；发送服务、收据、账户和产品通知；履行法律、会计、税务和监管义务；保护 TJ NOVA LTD、用户和第三方的权利、财产和安全。
5. 合法依据
我们仅在具有合法依据时处理个人数据。依据可能包括：履行合同；运营、改进和保护服务、防欺诈及经营业务的合法利益；保存记录或遵守法律的法定义务；以及在特定 Cookie、营销通信或可选处理需要时取得的同意。
6. 付款
付款可能由第三方支付服务商处理。我们通常不在自己的服务器保存完整银行卡信息。支付服务商会依据其自身条款和隐私政策处理付款信息。
我们可能收到付款状态、交易编号、账单邮箱、已付金额、币种和退款状态等有限付款信息。
7. AI 工具、上传内容和生成输出
部分产品可能处理提示词、上传文件、图像、文字、设计输入或其他用户内容，以生成或编辑输出。
我们可能为提供所需产品、维护安全、防止滥用、排查问题和提升可靠性而处理这些内容。若托管、存储、自动化、生成、编辑、交付、安全或支持需要服务商，服务商可在提供服务所需范围内处理您的内容。
请勿上传您无权使用的内容或包含不必要敏感个人数据的内容。
8. Cookie 和分析
我们使用 Cookie 和类似技术支持必要功能、安全、偏好和分析。非必要 Cookie 仅在已取得法律要求的同意，或适用法律允许其他合法依据时使用。详情见 Cookie 政策。
9. 共享个人数据
我们可能与协助运营业务的服务商共享个人数据，包括托管、存储、内容分发、支付处理、分析、邮件、客户支持、安全和防欺诈、自动化和生成编辑、错误监控和产品诊断，以及会计、法律和合规服务商。
我们也可能在法律要求、执行协议、保护权利和安全，或合并、收购、重组、资产出售等业务转让情形下共享数据。我们不出售个人数据。
10. 国际传输
部分服务商可能在英国境外处理个人数据。在这种情况下，我们会采取旨在依据适用数据保护法律保护个人数据的适当措施。
11. 保存期限
我们仅在本政策所述目的合理需要的期间保存个人数据，包括提供服务、维护业务记录、履行法律义务、解决争议、防止滥用和执行协议。
保存期限会因数据类型、产品、法律要求和业务需要而异。不再需要时，我们会在可行情况下删除或匿名化数据。
12. 安全
我们采用合理的技术和组织措施保护个人数据，但任何在线服务都无法保证绝对安全。如发现安全问题，请联系 security@tjnovaltd.com。
13. 您的权利
在适用法律下，您可能有权访问个人数据、更正不准确数据、删除数据、限制或反对某些处理、请求数据可携带、撤回基于同意的处理，以及向数据保护机构投诉。行使权利请联系 support@tjnovaltd.com。
14. 投诉
如您位于英国且对我们的个人数据处理不满，可先联系 support@tjnovaltd.com。您也有权向英国信息专员办公室投诉。
15. 儿童
除非具体产品明确说明，否则我们的产品和服务不面向儿童。我们不会在违反适用法律的情况下故意收集儿童个人数据。
16. 营销通信
在法律允许时，我们可能发送产品更新或商业通信。您可以通过退订链接或联系我们退订营销邮件。必要的服务消息、收据、安全通知和账户通信仍可能发送。
17. 政策变更
我们可能不时更新本隐私政策，最新版本会发布在我们的网站上。
18. 联系方式
隐私：support@tjnovaltd.com；商务：info@tjnovaltd.com；安全与滥用举报：security@tjnovaltd.com
TJ NOVA LTD；公司注册号：17308318；注册地址：124-128 City Road, London, EC1V 2NX, United Kingdom